Lottery 7 - Privacy Policy

Information we collect

Personal information you provide

When you register an account, make a transaction, or contact our support team on Lottery 7, we may collect the following personal information:

• Full name and date of birth
• Email address and mobile number
• Residential address and state of residence
• Government-issued identity documents (such as PAN card or Aadhaar number) where required for verification or prize disbursement
• Payment details, including UPI IDs, bank account information, or wallet identifiers

Information collected automatically

When you access lottery7play.in.net, our systems automatically record certain technical data, including:

• IP address and approximate geographic location derived from it
• Browser type, version, and operating system
• Device identifiers and screen resolution
• Pages visited, time spent on each page, and clickstream data
• Referring URLs and search terms used to reach our site
• Cookie identifiers and session tokens

Cookies and similar technologies

We use first-party and third-party cookies to operate the platform, remember your preferences, analyse traffic, and deliver relevant content. You may control cookie preferences through your browser settings; however, disabling essential cookies may impair core site functionality. We do not use cookies to collect sensitive personal data beyond what is described above.

Information from third parties

We may receive information about you from payment processors, KYC verification partners, fraud-prevention services, and analytics providers. Such information is used solely for the purposes described in this policy and is handled with the same level of care as information you provide directly.

How we use your information

Service delivery and account management

We use your personal information to create and maintain your Lottery 7 account, process ticket purchases, verify your identity as required under applicable Indian law, and distribute winnings to you. Without this information we cannot provide the core services available on lottery7play.in.net.

Legal and regulatory compliance

Lottery 7 operates in accordance with applicable state and central regulations governing prize competitions and online gaming in India. We are required to retain certain transactional and identity records, report large prizes to relevant tax authorities, and conduct Know Your Customer (KYC) checks where legally mandated. We process your data to fulfil these obligations.

Security and fraud prevention

We analyse usage patterns, device data, and transaction history to detect, investigate, and prevent fraudulent activity, account compromise, and other unauthorised conduct. This processing is carried out in our legitimate interest and in the interest of all users of the platform.

Customer support

When you contact our support team, we use the information you provide, together with your account history, to investigate your query and respond effectively. Support interactions may be recorded and retained for training and quality-assurance purposes.

Platform improvement and analytics

Aggregated and, where possible, anonymised usage data helps us understand how users interact with lottery7play.in.net so that we can improve performance, design, and content. Individual user profiles are not shared with third parties for this purpose.

Communications

We may send you transactional messages (such as purchase confirmations and prize notifications) and, where you have opted in, promotional communications about new games or offers on Lottery 7. You may withdraw consent for marketing communications at any time by using the unsubscribe link in any email or by updating your account preferences.

Sharing your information

We do not sell your personal data. We may share your information with:

• Service providers: payment processors, KYC partners, cloud hosting providers, and analytics tools that process data on our behalf under contractual obligations of confidentiality.
• Regulatory and law-enforcement authorities: where we are required to do so by law, court order, or binding government direction.
• Business transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred to the successor entity, subject to equivalent privacy protections.

Data retention

We retain personal information for as long as your account is active and for a period thereafter as required to comply with legal obligations, resolve disputes, and enforce our agreements. Financial and identity records are typically retained for a minimum of seven years in accordance with Indian accounting and tax requirements. You may request deletion of other data as described in the "Your rights" section below.